OUR PROCESS IS UNLIKE ANY OTHER

Our spectrum of available learning modules is aimed to provide maximum impact based on your need:

Property Sales Excellence - Designed for a full property team and aimed at building the group into a very focused commercial force with the single aim of maximizing communication, growing perceived value and providing the group with the skills and tools to position their hotel based on value rather than rate.

Empowering Sales Foundations - Is suitable for the more junior commercial professional; focused on the sales as well as meetings & events teams; positions ranging from coordinator up to director of segment sales. The aim of this course is to Improve targeting; increase key account penetration; boost strategic positioning within existing accounts and prospects; handling objections as well as Improve negotiating and advanced presentation skills.

Building Sales Mastery - Is built with the sales leader in mind; for department and division heads. This course provides participants with the skills and techniques to increase their and their team's sales success through a big picture approach to total account management; creating collaborative strategic relationships with their key clients; to use a consultative approach that changes their perception in the marketplace from a sales person to a professional hospitality industry consultant.

Opening Sales Capability - This training concept has been designed exclusively to support properties which are about to open. This 2 day workshop aims to provide your commercial teams with the correct mind-set, product and market awareness and most important of all; teamwork & energy to successfully launch into the marketplace.

All the modules are facilitated with complete customization based on our mystery shopping and online sales assessment findings of your property and team.

Our workshops are blisteringly energizing, fully interactive and motivational. A rare balance of fun and real life skill development, driving sales people to act as advisors, building relationships and fueling them to stand out against their competition based on the value they offer rather on price.

Are you -getting to grips with a large or new sales team?
Conducting your team’s annual appraisals and require to set growth & development criteria?
Recruiting new personnel and need parameters to filter your shortlist?
Seeking to identify your highest potential team members for progression?
Needing to know how clearly your team understand the importance of listening, questioning, ethical decision making,
product awareness, value positioning and systems utilization?

The OSAT® will provide you with a simple, clear and benchmarked report per candidate.

This is accomplished through the co-creation of fully customized commercial strategies with our partners to insert their product offering in the desired geographical source markets across key B2B channels, meetings industry professionals and airline partners depending on business needs and inherent potential in one or all of the following locations where we can provide you access and representation:

United Arab Emirates, Kuwait, Qatar, Oman, Bahrain, Saudi Arabia, Turkey, Egypt, Jordan & Lebanon

Our shopping process is structured within a criteria of pre-set industry best practices and the reporting tool provides actionable results, allowing you to enhance conversion ratios and revenue capture. This is a result driven process.

Our approach again as with our core philosophies is driven to assess your sales engine’s commercial acumen for greater financial returns and not to go through an extensive checklist of what your team members must say and avoid on a call; that may be fine for a reservations shopping process, but not for your team members closing valuable corporate, leisure and group agreements. We delve much deeper.

We can also review your agreement templates through our extensive client and hotelier think tank and suggest adjustments to ensure every communication you make is sharp, visually appealing, comprehensive, compelling and as concise as regulation allows.

The explosion of development within the lodging industry has placed tremendous burdens on talent retention and acquisition. Through this service, we aim to provide our partners with a sharp, swift and professional match to your manning needs.

Speed to market for maximum impact is of the utmost importance to all business leaders. To achieve this with SPP. we have spent massive resources to build and ever growing and fully up to date talent pool of high quality and eager commercially driven hoteliers.  

High cost of acquisition has become a deterrent to using professional 3rd parties in supporting this need. To negate this barrier, we have devised a unique fee structure that is entirely non exploitative.

Our aim to provide quality lies in our ability to run your shortlisted candidates through our proprietary online sales assessment tool (OSAT) to ensure they have what it takes to make you successful.